Shipping policy

Shipping Policy

At Velmora, we aim to process and deliver your orders safely and on time.

Order Processing:
Orders are generally processed within 1–3 business days after payment confirmation.

Shipping Time:
Orders are usually delivered within 3–7 business days after dispatch. Delivery times may vary depending on your location, courier service and other circumstances.

Shipping Charges:
Applicable shipping charges, if any, will be shown at checkout before you complete your order.

Order Tracking:
Once your order has been shipped, tracking information may be provided so you can track your delivery.

Delivery Delays:
Delivery may occasionally be delayed due to weather, holidays, courier issues, incorrect address information or other circumstances beyond our control.

Incorrect Address:
Please make sure your shipping address and contact details are correct before placing your order. Velmora is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Cash on Delivery:
Cash on Delivery (COD) may be available for eligible locations and orders, subject to availability.

Contact Us:
For any shipping-related questions, contact us at discovervelmora.co@gmail.com